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Privacy Statement

Privacy and Security Policy

MY ROSES is subject to the National Privacy Principles and Privacy Act 1988. This Policy explains how MY ROSES complies with the National Privacy Principles in relation to the protection of your personal information including any information, which may be provided by someone else about you.

Security of personal information

The only personal information MY ROSES collects is information necessary to deliver your roses. All MY ROSES orders are processed, transacted and completed in real-time. NO CREDIT CARD DETAILS ARE STORED.

Encryption is universally accepted as the most effective way to achieve data security. The personal information you provide is encrypted during the processing of your online order using a Premium Secure Server Layer (SSL).

Collection and disclosure of personal information

When you deal with us over the telephone, visit our website www.myroses.com.au, place an online order, send us correspondence (letter, fax or email), or when you have contact with us in person MY ROSES, through the normal course of business, may collect some of your personal information.

The collection of personal information is used solely for the purpose in which it is given. As an example personal information typically includes your name and the delivery address; as required when you place an order.

MY ROSES will only disclose information to its sub-contractors in Australia engaged to perform services for MY ROSES, such as delivery of your roses. Sub-contractors are prohibited from using personal information except for the specific purpose for which it was collected (eg. Delivery). MY ROSES will obtain its sub-contractors undertakings their polices also comply with National Privacy Principles for the handling of Information.

MY ROSES may disclose personal information to relevant law enforcement and government agencies both in Australia and worldwide for security and customs purposes if required.

MY ROSES will not disclose personal information without written consent other than for the above purposes, as necessary to prevent a threat to life or health, as authorised or required by law, as reasonably necessary to enforce the law, or as necessary to investigate a suspected unlawful activity. Specifically we will not subscribe you to any mailing lists.

Under no circumstances will MY ROSES sell or receive payment for disclosing personal information.

Use of web site

When you visit our website our server makes a record of your visit and logs the following information:

· Your browser's internet address;

· The date and time of your visit to the site;

· The pages you accessed and documents downloaded;

· The previous site visited; · The type of operating system and browser you are using;

and

· The username entered if accessing a restricted area.

To maintain our website performance MY ROSES may use this technical information for statistical purposes and system administration tasks.

We do not attempt to identify individuals as part of our regular business practices.

Changes to policy

This Privacy and Security Policy may be changed without notice due to changes in business requirements, changes to technology or changes to relevant laws and regulations.